RGB International Bhd, a Malaysia-based supplier of casino electronic games and services, plans to open a new facility in Manila this quarter. The new space will feature a showroom, a training hub for customers, and a repair center, according to Chuah Eng Meng, the firm’s senior vice president of sales services and marketing.
Located near the Entertainment City casino zone in Manila, the 700-square-meter facility aims to support the company’s regional expansion and ensure continued business growth in the coming years, stated Mr. Chuah.
RGB intends to offer a training hub and repair center in Manila to reduce downtime for its clients’ electronic gaming machines (EGMs). “We will be able to repair and provide spare parts within hours to local casino resorts if they have an issue with their machines,” said Mr. Chuah. “This is a big advantage compared to other solutions, where a client would have to source parts from other places. By offering these services, we would be able to reduce their downtime.”
In late May, RGB International announced it had been selected by the Philippine Amusement and Gaming Corp (PAGCOR) to supply 1,968 EGMs, valued at just above US$81.3 million. The order includes EGMs from third-party brands such as Light & Wonder, Aristocrat, Konami, and KL Saberi.
PAGCOR had previously announced an upgrade to its Casino Filipino chain, including the acquisition of over 3,300 new slot machines. This modernization effort precedes a sell-off initiative for the Casino Filipino network. “We were in the right place at the right time and able to provide a one-stop solution for many of our customers in the Philippines,” Mr. Chuah explained.
Mr. Chuah also mentioned that RGB is on track to achieve a record number of gaming machines sold in 2024. “Last year, we sold about 4,000 machines; I think we are close to surpassing that number, and we are only halfway through the year,” he observed. The company expects continued growth over the next three to five years, driven by new casino resort launches in the Philippines and market recoveries in Macau, Cambodia, and Malaysia. “We expect to show healthy, consistent growth from here onwards,” he concluded.
RGB reported revenue of MYR210.1 million (US$44.5 million) for the first quarter of 2024, up 120.8 percent from a year ago, with a first-quarter profit attributable to shareholders of just below MYR22.2 million. In April, RGB acquired 86 gaming machines operated in the Philippines for just over US$2.2 million, entitling the group to a 20-percent share of the winnings from these machines, net of relevant taxes and joint expenses.
Having a training, repair and parts facility located locally and close to Entertainment City is beneficial to keep the electronic gaming machines running and well maintained. This would greatly help reduce downtimes when machines are being serviced and helps the gaming industry.