RGB International Bhd, a Malaysia-based supplier of electronic gaming machines (EGMs) and casino services, plans to open a new facility in Manila within this quarter. The company aims to strengthen its presence in the Philippines and, at the same time, expand its regional footprint.
The 700-square-meter facility will stand near Entertainment City, Manila’s leading casino zone. It will include a showroom, a customer training hub, and a responsive repair center. Chuah Eng Meng, Senior Vice President of Sales Services and Marketing, confirmed the project details and emphasized RGB’s commitment to providing faster and more reliable support to its clients.
RGB will offer training and repair services locally. This move will significantly reduce the downtime experienced by casino operators when machines break down. Chuah stated, “We will be able to repair and provide spare parts within hours to local casino resorts if they have an issue with their machines.”
He added that this local setup offers a strong advantage. Unlike other solutions that require clients to source parts externally—often from other countries—RGB’s Manila hub will deliver fast, convenient support. Therefore, by localizing services, the company ensures immediate solutions and minimizes disruption.
In May, RGB further solidified its position in the Philippine market. PAGCOR (Philippine Amusement and Gaming Corporation) selected the company to supply 1,968 EGMs worth over US$81.3 million. The order includes machines from several trusted third-party brands, such as Light & Wonder, Aristocrat, Konami, and KL Saberi.
PAGCOR had earlier announced a modernization plan for its Casino Filipino chain. As part of this initiative, the agency will acquire over 3,300 new slot machines. These upgrades will come ahead of a broader sell-off of Casino Filipino assets.
“We were in the right place at the right time,” Chuah said. “We managed to offer a one-stop solution for many customers in the Philippines.” He credited this success to RGB’s flexibility and deep understanding of local operational needs.
Chuah also shared an optimistic forecast for 2024. He stated that RGB is on track to achieve a record number of gaming machine sales this year. In 2023, the company sold around 4,000 machines. Now, only halfway through 2024, RGB is close to surpassing that figure.
Chuah expressed confidence in sustained growth. He attributed it to new casino resort launches in the Philippines and recovering markets in places like Macau, Cambodia, and Malaysia. “We expect to show healthy, consistent growth from here onwards,” he concluded.
RGB’s recent financial results also highlight its strong performance. In the first quarter of 2024, the company reported revenue of MYR210.1 million (US$44.5 million), up 120.8% from a year earlier. Profit attributable to shareholders reached just under MYR22.2 million.
Moreover, in April, RGB acquired 86 EGMs already operating in the Philippines. The purchase cost just over US$2.2 million. As a result, the company now receives 20% of the net winnings from those machines, after taxes and joint expenses.
By opening a training, repair, and parts facility near Entertainment City, RGB further boosts its ability to maintain EGMs quickly and efficiently. The move benefits casino operators by keeping machines running with minimal downtime. Ultimately, this contributes to the continued growth and reliability of the Philippine gaming sector.
